At Nallaram, we respect your privacy and are committed to protecting the personal information you share with us while using our website and purchasing our products.

This Privacy Policy explains how we collect, use, store and protect your information.

1. Information We Collect

When you place an order, create an account, contact us or use our website, we may collect:

• Name
• Mobile number
• Email address
• Billing and delivery address
• Order and transaction details
• Product preferences
• Information provided through contact or enquiry forms

Payment details are processed through our authorized payment gateway. We do not intentionally store your complete debit/credit card, UPI or banking credentials on our website.

2. How We Use Your Information

Your information may be used to:

• Process and deliver your orders
• Contact you regarding your order
• Provide customer support
• Process eligible exchanges/refunds
• Send order-related notifications
• Improve our products and website
• Prevent fraudulent or unauthorized transactions
• Comply with applicable legal requirements

3. Information Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

4. Sharing of Information

We may share necessary information with trusted third-party service providers such as:

• Payment gateway providers
• Delivery and logistics partners
• Website/service providers
• Technology and hosting providers

We only share information reasonably required to provide the requested service or fulfil your order.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences and understand website usage.

You may disable cookies through your browser settings, although certain website functions may not work properly.

6. Third-Party Links

Our website may contain links to third-party websites or services. Nallaram is not responsible for the privacy practices or content of external websites.

7. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

For privacy-related questions, please contact us through the contact details provided on our website.